Student Support Representative

Here’s what you’ll do:

Sell our courses/experiences to hot leads via phone, email, chat and social media
Assist our future students on a life changing experience by building trust
Answer any questions or doubts about the services/experiences we provide
Manage your pipeline to prioritise tasks with the hottest leads
Set yourself personal goals, schedule call-backs
Meet or exceed you booking goals and Service Level Agreement expectations
Upsell and cross-sell our products
Stay up-to-date on the features and benefits of our latest courses/experiences
Impact our business by proposing new ideas and through projects outside of your sales pipeline
Be an ambassador for the European Bartender School brand!
Job requirements:

Excellent communication skills
1-year minimum Sales experience in a similar environment
Proficiency in English and at least one other European language
An understanding of B2C outbound sales
An understanding of the industry or first-hand experience of an EBS course
Experience of Windows operating systems and CRM systems
A problem solving, can-do, go-getter attitude!

EBS Core Values:
Our team is guided by our core values, which distinguish us in everything we do.
Communication: the ability to express oneself clearly and in an effective, positive way in interactions with others
Teamwork: the ability to demonstrate interest in getting groups to perform well together, as well as interest in being actively involved in the dynamics of the team
Flexibility: the disposition to be open to different and new ways of doing things, as well as the ability to modify one's preferred way of doing things or change approach quickly
Innovation: the ability to develop, sponsor or support the introduction of new and improved methods, products, procedures, ideas, technologies

Why join us:

-As part of our team, you'll receive a monthly Cobee allowance to splurge on your preferred perks, be it delicious food, convenient transportation, or comprehensive health insurance
-Kick off your Mondays with a joint brunch at the office, savoring treats with your colleagues☕ Plus, enjoy the fresh fruit waiting for you twice a week!
-Every Friday all year long, we breeze through the day with shorter shifts, allowing you to unwind and dive headfirst into the weekend.
-We're the masters of throwing unforgettable events from glamorous galas to go-karting adventures, we know how to turn up the fun meter!
-But wait, there's more! Prepare to join the EBS family on epic subsidized trips to our schools. We've taken our crew to destinations like Mallorca, Amsterdam, Berlin, Rome, and beyond!✈️
-Need a break from the action? Our relaxed office environment is the perfect oasis for you to recharge and enjoy some well-deserved me-time.
-We offer free weekly Spanish and English classes for all levels. Whether you want to brush up on your language skills or dive into a new linguistic adventure, We've got you covered!
-Have a four-legged friend in your life? We’re happy to have dogs join us in the office on Fridays!
-We get that sometimes you just need a change of scenery. Our Sales Team has the opportunity to book remote work days, giving you the flexibility to work from the comfort of your own home✨
-Birthdays and anniversaries are special occasions, and we love celebrating them! Get ready for personalized presents.
-When it's your birthday, we want you to kick back, relax, and enjoy! Take the day off work, put your feet up, and indulge in some well-deserved pampering
-Life can get overwhelming, and we understand that. That's why we offer mental health days, giving you the opportunity to take a break when you need it most
-After six months of dedicated service, get a taste of one of our best bartending courses with a free mixology course and unleash your inner cocktail artist ✨
-Ready for an adventure in New York, Phuket, Kos, Mallorca or Sydney. With EBS, you can work from or stay in one of our schools in these cities. Just align with your team, and then embark on a memorable trip with a plus one!?✈️