Hello, I'm Kelley.
Professional and reliable with extensive experience in Bar and Restaurant management. Professionally trained Barista and Mixologist, with a previous background in Customer Service and Sales. I have a Spanish T.I.E & U.K driving license.
Ollie’s Eatery and Bar – Bromsgrove 2022 - 2024 (Assistant Manager) Recruiting, training and supervising staff. Dealing with staff welfare, appraisals and HR. Setup company online ordering service via Square Till. Handling enquiries and complaints. Assessing and improving profitability. Planning menus, food / drink specials and events. Graphic Design work and food photography. Banking cash and processing float. Promoting and marketing the business. Keeping statistical and financial records. Processing administration and paperwork. Overseeing stock levels and ordering supplies. Daily market / supermarket trip to purchase all fresh produce. Ensuring compliance with health and safety, licensing and hygiene legislation. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Latte Art and Cocktail Mixology. Brunch and Evening Service. English - Fluent Español - Basica (aprendiendo)
Education
Reed.com online Level 3 Food & Hygiene Certification - Jan 2024
Reed.com online Level 2 HACCP training - Jan 2024
200 Degrees coffee & rosters online Advanced Latte Art - Jun 2022
European Bartender School Barcelona International Bartender Course (4 weeks) - Nov 2020
Bromsgrove College. online Art and Graphic Design. - Sep 2010
South Bromsgrove High School. online English, Maths, Science, Media Studies and Art. - Sep 2006
Work experience
Ollie's Eatery and Bar - Bromsgrove Restaurant Manager, Aug. 1, 2022 - Dec. 1, 2022
Glastonbury Music Festival - Glastonbury Bar Tender, June 1, 2022 - June 1, 2022
Slug and Lettuce - Slug and Lettuce Bar Tender, May 1, 2022 - Jan. 1, 2016
Bromsgrove Rugby Club / Private Members Bar - Bromsgrove Bar Supervisor, Dec. 1, 2021 - May 1, 2022
Casa Med - Bromsgrove Head Bar Tender, Oct. 1, 2021 - Dec. 1, 2021
CPM International. - CPM International. Customer Service Agent., Nov. 1, 2018 - Aug. 1, 2021
Crowd Media Mobile - England. Researcher, Feb. 1, 2013 - None
